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Description
✅ Concrete & Masonry Drilling – Easily drills into tough materials like concrete, stone, and bricks.
✅ Tile & Floor Removal – Works as a chisel to remove old tiles, flooring, and plaster.
✅ Wall Chasing & Grooving – Cuts channels into walls for electrical and plumbing installations.
✅ Metal & Wood Drilling – Suitable for drilling through wood and certain metals with the right bits.
✅ Heavy-Duty Construction – Ideal for professional builders, contractors, and home renovation projects.
✅ Demolition & Chiseling – Used for breaking concrete, brickwork, and removing stubborn materials.
Shipping & Returns
Welcome to ktools.pk, your trusted source for high-quality power and hand tools in Pakistan. We are committed to providing a seamless shopping experience, including clear policies on shipping and returns. Please review our policies below to understand how we handle shipping, returns, and exchanges.
Shipping Policy:
1. Delivery Coverage:
We deliver to all major cities and towns across Pakistan. Our reliable courier partners ensure that your order reaches you promptly and securely.
2. Shipping Charges:
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Standard Shipping: A flat shipping rate of PKR 250 applies to all orders.
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Free Shipping: Enjoy free shipping on orders above PKR 4,999/.
3. Delivery Time:
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In Major Cities: Orders are delivered within 3-5 business days.
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In Remote Areas: Delivery may take up to 7-10 business days.
4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real time.
5. Delivery Issues:
If your package is delayed, damaged, or lost during transit, please contact our customer support team call us at 051-2363048 for assistance.
Returns and Exchange Policy:
1. Return Eligibility:
You can return or exchange a product within 7 days of receiving it if:
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The product is defective or damaged.
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You received the wrong item.
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The product is unused and in its original packaging with all accessories and manuals.
2. Non-Returnable Items:
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Customized or special-order items.
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Products damaged due to misuse or mishandling.
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Clearance or final sale items.
3. Return Process:
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Step 1: Contact our customer support team at 051-2363048 with your order number, reason for return, and photographic evidence if applicable.
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Step 2: Once approved, we will provide you with the return shipping details.
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Step 3: Ship the item back to us using a reliable courier service. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
4. Refund Policy:
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Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
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Refunds are issued through your original payment method or as store credit, based on your preference.
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